How long has your company been in business? CCC has been in the commercial collections business since 1974. I have heard that any reputable agency should have professional affiliations. Does your company have any such affiliations? We have been a member of the International Association of Commercial Collectors Inc. since 1976 and the Commercial Law League of America since 1975. How are we protected once our accounts are placed for collection? All employees are bonded in the aggregate amount of $100,000. What is your method of collection? We use a unique combination of intensive telephone dunning and outside field collectors that gives us the ability to resolve most claims amicably within 30 days of receipt. Do you do skip tracing? CCC has an impressive record when it comes to locating debtors who have skipped. We utilize dozens of proprietary databases to augment the expertise we have developed during our more than 32 years of experience to provide the best skip tracing available in the commercial collection business. Do you offer a guarantee? As further proof of our confidence in our ability to collect, we offer a money-back guarantee in our agreement. We are sure you will agree that this guarantee is unique to the collection industry.  What's more, we at CCC have the experience and professionalism to back it up. Though we have given this guarantee thousands of times, not one cent in rebates has ever been asked for or warranted. How do we know the current status of our accounts? We send monthly personally written status reports for each open claim, or you may email requests for reports to us through our website. Why should we use CCC? To answer this question, first you must ask yourself the following questions: Does your present agency have over 20 years experience collecting international claims and over 30 years collecting domestic claims? Does your present agency present a professional image, that would not embarass you in front of your upper management? Does your present agency know you by name and by voice when you contact them? Does your present agency have a hands on owner running the agency? Does your present agency find your account without multiple call transfers and a file number? Does your present agency call you to discuss your accounts on a regular basis? Does your present agency give monthly updates on all open accounts? Does your present agency give you rhetoric or results? Does your present agency remit monthly? Does your present agency let you actually speak to the collector who is doing the collection work? Does your present agency help you regain the customer that you would consider selling again? Does your present agency collect the difficult placements, as well as the easy ones? Does your present agency know how to resolve debt based opon personal guarantees, promissory notes, secured intersts, and liens? Does your present agency have creative, innovative approaches to solving the riddles of even the most complex debtors? Does your present agency have excellent legal support? With CCC the answer to all the foregoing questions is YES!  That is why you should use CCC! The bottom line is net recovery to a client. All we ask is a chance to prove ourselves. You have nothing to lose but your bad debts.